Effective Date: 1/04/2025
BaseLine11 Terms and Conditions
1. Introduction
- These Terms and Conditions govern your use of Baseline11. By accessing or using our platform, you agree to abide by these terms. If you do not agree with these terms, please do not use our services.
2. Service Access and Use
- Access to Platform: You are granted access to use the platform based on your subscription plan (Free, Basic, Premium, and Enterprise).
- Account Management: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
- Client AWS Instances: If you use AWS client instances to run tests, you are responsible for their configuration, management, and all costs associated with these instances.
3. Subscription and Payments
- Subscription Plans: You can choose from various subscription plans, each with different features and limits (Free, Basic, Premium, and Enterprise).
- Non-Refundable Payments: Payments for subscriptions are non-refundable, even in cases where you do not use all available resources within the subscription period.
- Billing: All billing is handled via Stripe. You agree to provide accurate billing information and authorize us to charge the subscription fees to your payment method.
4. Account Suspension and Termination
- We reserve the right to suspend or terminate your account if you violate these Terms and Conditions or if we suspect fraud or illegal activity. You may terminate your account at any time, but no refunds will be provided for unused portions of your subscription.
5. Liability Limitations
- Platform Usage: We are not liable for any losses or damages resulting from your use or inability to use our platform, except for the direct subscription fees you have paid.
- Client AWS Responsibility: We are not responsible for any issues arising from the configuration, operation, or costs associated with your AWS instances.
- Service Availability: While we strive to ensure the platform is always available, we do not guarantee uninterrupted access.
6. Intellectual Property
- Ownership: You retain ownership of the data you upload to the platform, but you grant us a license to use, store, and process that data to provide the service.
- Platform Content: All content and intellectual property on the platform, including software, graphics, and documentation, are owned by us and protected by copyright laws.
7. Changes to the Terms
- We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be communicated to you via email or posted on our platform. By continuing to use our service after changes are made, you accept the updated terms.
8. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the United States, and any disputes will be resolved in the courts of Gujarat, India.